Why is it important to use integration user credentials in Salesforce?

Utilizing integration user credentials in Salesforce is crucial for maintaining clarity within system operations. When integration user credentials are used, it minimizes the risk of confusion that can arise from individual user profiles. This is particularly important in environments where integrations are constantly interacting with Salesforce. Integration users have permissions tailored for their specific functions, which helps streamline processes and avoid potential conflicts or errors that might occur if multiple users’ credentials were used interchangeably. This added clarity can significantly enhance tracking and troubleshooting efforts when issues arise.

In contrast, other options such as flexibility for multiple users, security considerations, or simplifying the login process do not address the main advantage of utilizing integration-only credentials within Salesforce. The focus on avoiding confusion underscores the importance of having distinct, well-defined roles for integrations that do not overlap with those of individual user accounts.