What role does SMS play in the delivery of envelopes for signature?

SMS serves as an optional method for secure delivery of envelopes for signature within the DocuSign platform. By providing a mobile number, signers can receive notifications and access documents through text messages, which can enhance the signing experience, especially for those who may not regularly check their email. This method is beneficial for urgent signatures or when email delivery might be unreliable.

Implementing SMS as a delivery option adds an additional layer of security, as it can ensure that documents are shared directly with the intended recipient's mobile device. This not only facilitates timely responses but also helps in situations where email might not be readily accessible or could be compromised.

While SMS is an effective tool for ensuring that documents reach signers quickly and securely, it is not mandatory for all users, allowing them to choose their preferred method of communication.