What is one action a tech consultant can take to assist a customer with UAT?

One significant action a tech consultant can take to assist a customer with User Acceptance Testing (UAT) is to develop test cases specific to the solution. This involves creating detailed scenarios that reflect real-world use cases of the software or system being tested. By developing test cases, the consultant ensures that the UAT process effectively validates that the solution meets the customer's requirements and functions as intended. This is critical for identifying any issues or gaps before the solution goes live, ultimately leading to a smoother implementation and greater user satisfaction.

Marketing materials, handling inquiries, or finalizing project timelines, while important tasks in their own contexts, do not directly contribute to the UAT process or the objective of validating the system from the end-user's perspective. Therefore, developing targeted test cases is essential for ensuring that the solution aligns with user expectations and business needs.