What can users do if they need to change the recipient after sending a document in DocuSign?

When a document has been sent in DocuSign and there's a need to change the recipient, the correct course of action is to void the original document and then resend it to the new recipient. This is because once a document has been sent, DocuSign locks in the initial recipient information to maintain the integrity and audit trail of the signing process. Voiding the original document creates a clear record that it was not completed as intended, which is important for legal and compliance reasons.

While there are mechanisms in place in DocuSign to manage and delegate signing tasks, they don't allow for a direct change of recipient once the document has been sent, thereby reaffirming the necessity of voiding and resending if the signer needs to be modified.